Welcome To
JLB INVESTIGATIONS & PROCESS SERVICE
WHO WE ARE
We are a female-owned and operated by a New York state Licensed Private Investigator. We provide process service throughout Western New York including Buffalo NY and Erie County, New York.
Many years in the process serving industry and a wide range of cases handled gives us a complete mastery of our profession. We understand the strict rules both federal and state pertaining to the service of process.
JLB Investigations & Process Service was founded in 2000, however, we have been in the industry since 1994.
We use the latest process service software to provide our clients with timely updates including GPS stamped photo’s from the process server of attempts at process service.

WASP NY State Leader

NAPPS Member
National Association of Process Servers

NYSPPSA Member
New York Association of Process Servers

Serve Now Trusted Member
WHY HIRE A NEW YORK PROCESS SERVER?
Our Services

Process Service
Process service is notifying a party of their involvement in a court proceeding with the delivery of legal documents. Commonly served documents include, landlord tenant notices, subpoenas, summons, complaints, motions, order to show cause and petitions. While this is often the first step it is critical that this step is done properly for a case to continue in the litigation process.

Skip Tracing
We use modern databases and research to locate individuals for the purpose of serving process. We have access to databases to locate difficult to find subjects that are not available to the public-to ensure proper service.

Nationwide Services
Whether you need a paper served throughout Erie County, New York state, or nationwide, we can deliver. We offer process service in every city in every state.
Our Reviews
EXCELLENT Based on 115 reviews Posted on Google Joseph ScolavinoMay 22, 2026Trustindex verifies that the original source of the review is Google. Job was done quickly and professionally. Would recommend.Posted on Google Kimberly CernyMay 18, 2026Trustindex verifies that the original source of the review is Google. Company was recommended by colleague in the Buffalo area . . . and WNY Process Service DELIVERED! We got service of subpoena duces tecum on Rush Job in 1 day, as needed.Posted on Google Lisa JoslinMay 18, 2026Trustindex verifies that the original source of the review is Google. This group is fantastic. Excellent responsiveness, highly professional, and quick service.Posted on Google Yesenia MendezApril 16, 2026Trustindex verifies that the original source of the review is Google. I highly recommend Jacqueline and WNY Process Service, LLC! Jacqueline is a true expert who provided invaluable professional guidance. We had a difference of opinion regarding out-of-state service rules for a New York case in Florida, and she took the time to send a detailed, legally accurate clarification on originating jurisdiction rules. As a newer process server, I greatly appreciated her commitment to professional courtesy and education. She is knowledgeable, supportive, and a pleasure to work with. She also followed up immediately with the necessary non-service affidavit for the job she had sent me, demonstrating excellent customer service and efficiency.Posted on Google John NegveskyFebruary 12, 2026Trustindex verifies that the original source of the review is Google. they were great , answered all my questions and lead me in the right directionPosted on Google Craig SwansonFebruary 12, 2026Trustindex verifies that the original source of the review is Google. I'm an out-of-state client who needed a rush service for an Article 78 proceeding in Erie County. Jacqueline and her team (Anthony) were incredibly responsive, professional, and successful. They handled everything digitally and beat my deadline by two days. If you're a pro-se litigant or out-of-towner, this is the team to trust in Buffalo. 5 stars!Posted on Google Jennie WorlingJanuary 7, 2026Trustindex verifies that the original source of the review is Google. Honest